A full-service menu
Restaurants have weathered extraordinary challenges – and accomplished herculean feats – in the past 12 months. Set up a flawless online ordering and pickup process. Transformed menus to be friendlier for the to-go crowd. Now is the time to embrace digital transformation, as there’s no going back to dining-as-normal.
Cheetah Digital’s Customer Engagement Suite (CES) is the only enterprise-scale, best-of-breed solution that allows restaurant marketers to effortlessly create the automated, yet highly personalized guest experiences that drive traffic, frequency, and spend. Our award-winning platform is a buffet containing everything from unified data and intelligent offers to omnichannel messaging and next-gen loyalty. Engage guests on their terms with the most powerful and flexible platform on the market.
Restaurant Revolution: Building Your Digital House
Lay the groundwork for digital success and build a sound digital house above it.
Food for thought
Time waits for no IT department →
Quickly and easily create real-time personalized customer experiences with our plug-and-play solution architecture. No, IT involvement or coding experience necessary. Check, please!
It's my order, and it's now or never →
Your guest’s journey is no longer linear. They engage on various devices across multiple channels, yet they expect you to communicate with them as ONE person. Orchestrate 1:1 interactions in real-time across all channels and touchpoints, so your guests feel heard, loved, and respected.
Too many chefs in the kitchen →
Let’s face it, nobody wants to integrate more vendors. With Cheetah’s natively-integrated platform, you can seamlessly manage your guest engagement from end-to-end – all from a single provider. Eliminate silos, fragmented data, and redundant costs.
Solutions with all the right ingredients
Unified Actionable Data →
Consolidating your data is one thing; having it be actionable is another. Built on a modern data architecture for unmatched power and flexibility, our Engagement Data Platform (EDP) not only unifies all your data signals into a 360° view of your customer, it lets you action off those insights in real-time at scale.
Intelligent Offers →
Create the personalized experiences your guests now expect. Our advanced machine learning and decisioning capabilities, and next-gen offer management tools, can deliver the “next best action” for each diner in real-time throughout the customer journey. Transcend mere points and discounts to build the emotional loyalty that keeps guests coming back more often.
Dynamic Omni-channel Messaging →
Meet your guests where they’re at by designing highly personalized, contextual communications that flow seamlessly across all your digital touchpoints.
Sample from our buffet
&pizza’s Customer Convos are One-of-a-Kind
Even Now, Business is Bloomin’
Cheetah Digital’s CES
Learn about our Customer Engagement Suite. A perfect fit for restaurant marketers.
Restaurant-focused content from our Blog & Resources.