The results of the 2019 retail holiday season highlighted the importance of a strong omnichannel strategy. The overall U.S. retail sales increased by 3.4% from 2018, according to Mastercard’s SpendingPulse report, but there was a stark difference in the yearly growth of e-commerce (18.8%) and the growth of in-store sales (1.2%).

Email is a key part of an omnichannel strategy and Cheetah Digital experts are here to help you understand what worked and didn’t work in an average consumer inbox this last retail holiday season. Our Analytics Services team examined over 2,000 emails from 25 brands and assessed what components drove engagement and transactions.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Watch now to hear the key insights of our Retail Holiday study, dig deeper into some fancy charts, and look at some interesting email examples. After this webinar, you will be able to answer:

  • What were the inbox trends during the 2019 holiday season?
  • What type of subject lines resulted in higher open rates?
  • What creative tactics resonated with consumers?
  • What form of offers did brands use and how did they work?


Senior Director, Analytics at Cheetah Digital

Jacob has worked at Cheetah Digital for 3 years, leading a team of statisticians, analysts, and data scientists on the development and deployment of machine learning, advanced analytical modeling, and consultative services to find and provide actionable insights for marketers in their clients' data.